, automation, or AI-driven tools. What we do The Mindrift platform connects specialists with AI projects from major tech... and AI-driven automation work together seamlessly to deliver exceptional results for real clients. In this role, you'll work...
Support, Technical Support, or Helpdesk roles, ideally in SaaS or tech environments. Strong troubleshooting skills...). Experience with AI configuration, WhatsApp, APIs, and third-party integrations. Knowledge of process automation;experience...
Implementation Set up and configure a shared inbox and ticketing system. Establish workflows, automation, and escalation rules...-to-Have: Experience in product marketing or customer education. SaaS, tech startup, or real estate/homebuilding industry background...
accent preferred) with strong professional communication skills Tech Proficiency: Proficiency with Microsoft Excel, Google... Tools: reTool or custom workflow automation platforms VoIP Systems: OpenPhone, RingCentral, Klara, or similar communication...
with a small, dynamic team on projects ranging from voice AI agents to backend automation, with flexibility across tech stacks... in the BPO and contact center industry, working on cutting-edge initiatives to improve efficiency, automation, and customer...
, Decision-making Drive continuous improvement and innovation through service analytics, automation, GenAI pilots (e.g., Copilot.... Accountability: Service Design, Execution Manage strategy and execution of lifecycle tech refresh for end-user computing devices...
for automation, signal noise reduction, recurring issues and other actions to reduce time to mitigate service impacting events... and troubleshooting of large-scale, distributed systems. - BE/B Tech or ME/M Tech in Computer Science, or equivalent degree. - 4+ years...
Tech Mahindra, we not only provide Agile and DevOps methodologies to our customers, we have adopted the same within the... are Hashicorp, Cloudbees, Chef, Pagerduty, Docker and SAP. We're looking for** Automation Testers**, with knowledge about solving...
of AI. What we do The Mindrift platform connects specialists with AI projects from major tech innovators. Our mission is to unlock the... & capability of AI agents. Develop and implement automation scripts, custom tools, environments and test harnesses. Lead...
into our infrastructure and automation processes. Collaborate with development and operations teams to embed security measures into the... and/or tech stack components (such as EDR, Vulnerability Scanner, SIEM, Cloud). Practical knowledge of fundamental security...