TM - L1/L2 Production Support Professional
Process, Technology|Infra_ToolAdministration-ITSM|ServiceNow EEO/About Us About Us Infosys is a global leader...
Process, Technology|Infra_ToolAdministration-ITSM|ServiceNow EEO/About Us About Us Infosys is a global leader...
Collaboration: Liaise with business stakeholders, product owners, infra/middleware teams, and 3rd-party vendors to resolve issues...
. Responsible to set IS budget (Infra, Business, Office, R&D) and responsible for the financial performance of the IS team...
). Work with DevOps/Infra teams to define cloud and on-prem architectures (AWS preferred, plus bare-metal where appropriate...
Technology|Infra_ToolAdministration-ITSM|ServiceNow EEO/About Us About Us Infosys is a global leader in next-generation...
and query latency through profiling, indexing, materialized views, denormalization strategies, caching, and network/infra tuning...
Technology|Infra_ToolAdministration-ITSM|ServiceNow EEO/About Us About Us Infosys is a global leader in next-generation...
Lambda, Azure Functions). DevOps/Infra-as-Code (IaC): Proficiency in Terraform and Ansible for automated infrastructure.../Infra-as-Code (IaC): Proficiency in Terraform and Ansible for automated infrastructure deployment. Architecture Frameworks...
, bulk updates, change requests, and new customer/infra additions. Develop L1 documentation for recurring operational...
, bulk updates, change requests, and new customer/infra additions. Develop L1 documentation for recurring operational...