satisfaction, SLA/KPI compliance, and continuous improvement. The ideal candidate is an empathetic yet data-driven leader... (SLA, KPI, customer satisfaction) to identify opportunities for improvement. Develop and implement service strategies...
presentations and KPI reporting to business partners. Assist stakeholder/supplier needs, servicing, follow-up, cadence call... the regular updates of the team's various KPI dashboards to ensure its completeness and accuracy. Complete workload...
. Works closely with key business partners - Operations, Accounting, Treasury, Human Resources, FP&A, Marketing, Events... and all business partners on best practices through store travel, visits, conference call participation, business partner presentations...
of cloud deployment options for our customers with our own infrastructure, our partners and through public cloud..., and achieving various ambitious service KPI and SLA's. Quick responses during escalations, take proactive steps to avoid...
of cloud deployment options for our customers with our own infrastructure, our partners and through public cloud..., and achieving various ambitious service KPI and SLA’s. Quick responses during escalations, take proactive steps to avoid...