of cloud deployment options for our customers with our own infrastructure, our partners and through public cloud... for: * Ensuring Day to Day quality service delivery and defining, tracking, and achieving various ambitious service KPI and SLA...
satisfaction, SLA/KPI compliance, and continuous improvement. The ideal candidate is an empathetic yet data-driven leader... (SLA, KPI, customer satisfaction) to identify opportunities for improvement. Develop and implement service strategies...
presentations and KPI reporting to business partners. Assist stakeholder/supplier needs, servicing, follow-up, cadence call... the regular updates of the team's various KPI dashboards to ensure its completeness and accuracy. Complete workload...
. Works closely with key business partners - Operations, Accounting, Treasury, Human Resources, FP&A, Marketing, Events... and all business partners on best practices through store travel, visits, conference call participation, business partner presentations...