application and account issues, log and track incidents, and ensure timely follow‑up through ticketing systems. This role... and resolve customer issues efficiently, escalating when required Log incidents, service requests, and issues accurately...
. Complete log sheets and handle inbound shipments Verify supplier returns and enter order receipts Relocate and consolidate...
Responsibilities Automate UI/API test cases (frameworks like Selenium + Java, REST Assured). Maintain regression suites;log defects...
regression suites;log defects with actionable details. Pair with developers on story acceptance criteria and test data setup...
regression suites;log defects with actionable details. Pair with developers on story acceptance criteria and test data setup...
. Complete log sheets and handle inbound shipments Verify supplier returns and enter order receipts Relocate and consolidate...
team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure...
and repairing KRM devices and connections Log all cases to THD tool When needed, assign/direct the case to a relevant expert...
) to log cases and track resolutions. ✅ Tools & System Knowledge Operate ticketing systems (Zendesk, Freshdesk, Salesforce...
. Log and monitoring. Have knowledge about CloudWatch (and CloudTrail) and how to setup security groups and consult log...