with other senior agents to ensure proper shift turnover - Monitors call queue to ensure IT Support Center readiness in order to reduce... & Initiative Delivery**:10% - Maintain working knowledge of IT project initiatives to ensure IT Support Center readiness...
standardizations. Support SAP, VPN, Two-Factor Authentication, software deployment tools, and PC encryption. CallCenter Requisitos... such as iPads, iPhones, and Mac PCs. Assist with Local Area Networks (LAN), Wireless Networks, and TCP/IP protocols. Provide...
standardizations. Support SAP, VPN, Two-Factor Authentication, software deployment tools, and PC encryption. CallCenter... such as iPads, iPhones, and Mac PCs. Assist with Local Area Networks (LAN), Wireless Networks, and TCP/IP protocols. Provide...
with calls through assigned callcenter queue/s. Assist in escalation calls and high level depository bank/Partner/STW... all available tools including Accurint, Google, Facebook, LinkedIn, MAC, MATCH and Pacer. Utilize training, reference materials...