International Operations Agent
compensation, you may be eligible for a bonus based on achievement of business and/or individual performance metrics...
compensation, you may be eligible for a bonus based on achievement of business and/or individual performance metrics...
performance metrics. - Make strategic transportation & volume commitment decisions with the Capacity and Sales team...
- Regularly present analyses and reports on relevant operating and financial metrics in an easy-to-understand format to senior...
to achieve critical metrics. To ensure Key Performance Indicators are met you are responsible for leading the workforce.... - Understanding of key performance metrics;service level, average handle time and adherence. **Diversity, Equity, and Inclusion...
in real time the day assignations for the agents taking into consideration the key metrics of the call center. - Highly...
of complying with finance metrics - Responsible for evaluating and developing action plans for quality, safety, cost, service...
throughout the assigned projects - Coordinate periodic reviews with management on project status, project metrics...
& operating metrics, analyzing key drivers,- Identify risks and opportunities and help architect actions to accordingly mitigate...
. - Invoicing, credit notes, compliance with operational metrics and active participation in security activities. - Coordinate...
of processes and monitoring of KPIs and operational metrics of the Fraud Office. - Execute the generation and analysis of data...