of experience in a professional services or consulting firm. Empowered self-starter comfortable with taking the lead and managing... of different technologies. Experience managing and collaborating with offshore technical teams. Agile/Scrum knowledge and project...
. Configuration & Integration Implement and enhance Guidewire functionalities including Messaging (JMS), SOAP/REST Web Services... such as rating engines, policy admin platforms, claims systems, document management, and enterprise services. Ensure performance...
& Performance Lead, manage, and support offshore customer service agents Monitor team performance and provide regular coaching...+ years of experience leading or supervising customer service teams Experience managing offshore or distributed teams...
flow of products and services from the source to the end consumer. Supply Chain Coordination implies activities as order..., manufacturing, installing, and servicing wind turbines, both onshore and offshore. Across the globe, we have installed more wind...
Job Description: Job Title: Inbound Sales & Customer Service Representative (Home Services) Position Type: Full-Time... quality and customer satisfaction standards Collaborate with offshore team members to ensure smooth service delivery...
customer-first standards, and support offshore team members to ensure consistent service quality. What Makes You a Perfect... service, preferably in plumbing, home services, or trades. Demonstrated ability to convert inbound calls into booked...
and implement easy to use, customer-ready solutions leveraging SaaS, cloud services and custom development... as needed. Drive implementation with the onshore/offshore software development team. Effectively engage and communicate with project...
Experience as an Account Manager, Client Success Manager, or Client Services Manager Background in agency, consulting... marketing, professional services, or healthcare-related clients Familiarity with CRMs, project management tools, and Slack...
escalated customer interactions professionally, uphold customer-first standards, and support offshore team members to ensure... experience in sales or customer service, preferably in plumbing, home services, or trades. Demonstrated ability to convert...
, rewards and opportunity of working for one of the world's largest providers of products and services to the global energy... and services portfolio to educate Customers, Operations, and Business Development (BD) on features, advantages and benefits of the...