Superviseur(E), Service À La Clientèle / Customer Service Supervisor
de resultados - Monitorear y analizar KPIs operativos y de servicio (SLAs, OTIF, fill rate, entre otros) - Identificar...
de resultados - Monitorear y analizar KPIs operativos y de servicio (SLAs, OTIF, fill rate, entre otros) - Identificar...
and profitability. Supply / IBP / Customer Service Align service model, availability, inventory, lead time, SAMBC / OTIF...
Own EHS metrics tracking and reporting (EMR, TRIR, DART, OTIF-related safety metrics) across Mexico and LATAM projects...
, Warehousing, Transportation, and Finance) to achieve optimal OTIF and all other customer Violation performance;identifying...: generating regular reports on OTIF and other customer Violation metrics, highlighting areas where performance...
per agreed protocolMetrics & ReportingOwn EHS metrics tracking and reporting (EMR, TRIR, DART, OTIF-related safety metrics...
on time. - Responsible to understand why OTIF hits occurred and work with the sites to solve the issues for future - Perform...
: Balance customer service metrics (OTIF, Fill Rate) against minimum operational costs, executing supply chain decisions...
(Schedule Adherence, OTIF, Plan Stability), lead root-cause analysis, and drive continuous improvement. ## **Key Deliverables...
en clientes y centros de distribución. Monitorear Fill Rate, OTIF y Days of Inventory. Coordinar acciones para minimizar...
, fill rate, OTIF, collections/DSO), providing actionable insights. Drive omnichannel execution across physical stores...