for different user personas from frontline callcenter agents to case managers to leadership. Ensure smooth transition from legacy... role, ideally at a B2B SaaS company. Experience in legal tech, callcenter operations, or serving Spanish-speaking...
required At least 1 year of customer service experience in a callcenter College degree in progress, incomplete, or completed... looking for Bilingual Customer Service Agents who genuinely enjoy helping people, communicating clearly, and being part of a team...
into consideration the key metrics of the callcenter. Should be able to negotiate and make strong relationships with the operation...**You Lead the Way. We've Got Your Back. ** At American Express, we know that with the right backing, people...
technologies in collaboration and voice platforms. Collaborate with the global UC team to support our Vonage Contact Center... solutions. Participate in a on-call rotation in the America's region for afternoons and early evening. Required Qualifications...
required At least 1 year of customer service experience in a callcenter College degree in progress, incomplete, or completed... looking for Bilingual Customer Service Agents who genuinely enjoy helping people, communicating clearly, and being part of a team...
a job and making a difference. American Express has been making a difference in people's lives for over 160 years, backing them.... We've also made a difference in the lives of our people, providing a culture of learning and collaboration, and helping them...
, Asia, and South America. The CallCenter Trainer is responsible for developing, implementing, and facilitating training... performance, track progress, and deliver feedback to improve effectiveness. Additionally, the CallCenter Trainer keeps agents...
3+ years of experience in a callcenter, distribution center, or manufacturing environment 3+ years of experience...Overview The HRBP provides support to a Fulfillment Center Operations team by partnering with senior stakeholders...
Listening* Knowledge of Excellent Customer Service Techniques (CallCenter based preferably)* Fluent English* MS Office... Standard on all phone calls received/made guaranteeing a minimum overall average percentage of 85% following our Call model...
to creating solutions that matter for people and our planet for generations to come. From the beginning, we've led in inventing... that puts the customer at the center of everything we do.About the roleThe Senior Associate, Product & Technical Services (Field...