, supporting processes and operations. Working knowledge of callcenter Technologies including systems, technologies and system... work practices. Knowledge of HR policies and procedures. Knowledge of CallCenter industry. Previous customer service...
objectives.Being the focal point for coordination and communication between Operations and CallCenter, guaranteeing the training...Tasks**Within CallCenter**: coordinate and supervise the processes according to the supply chain needs and agreements...
and supporting their agents directly. effective use of key dashboards and call activity reporting to ensure excellent performance... to different target audiences (agent, Ops Manager, ) with to-the-point communication - Able to adapt quickly to changes...
, banca, inversiones, retail, servicio y muy deseable en cobranza, procesos de recuperación, callcenter, centros de contacto... avanzado**Muy valorable**:- Experiência en estrategias para callcenter de cobranza y comprobable en la recuperación de Dinero...
Use analytics to track and understand the consumer experience across channels (Web, Retail, CallCenter, Mobile, Social... Networks, and Media) Assess each touch point's effectiveness in terms of achieving its intended purpose against both business...
. **Número de vacantes** 1**Ãrea** Atención a Clientes/CallCenter/Telemarketing**Contrato** Permanente**Modalidad** Presencial**Turno** Diurno.... -Carrera Profesional Licenciado en Mercadotécnica. -Word, Excel, Power Point, Adobe Acrobat Profesional. -Excelente...
Construrama (1 PDV), Equipo Centralizado de Servicios (CallCenter) y Equipos de Promotores Comisionistas, los esfuerzos...- CallCenter- Desarrollo Personal- LogÃstica, suministro y asesoria técnicaExternas:- Clientes distribuidores- Personal...
Point, Outlook) **NÃvel Avanzado** - Métricas de CallCenter, - Excel avanzado para elaboración de reportes. (Fórmulas... licenciatura terminada o trunca. - WFM o análisis de información en CallCenter de 1 año. **NÃvel básico** - SQL Básico...
- Manejo de PC - Manejo de PaqueterÃa Office - 1 año de experiência como analista de calidad de callcenter - Conocimiento... de monitoreo y grabación (ACD) **InConcert (Ideal**), Mitrol, CISCO, etc. - Dominio de excel y power point (>50...
, administración. - Experiência mÃnima de 6 meses en ventas o RP. - Experiência en CallCenter, atención a clientes por redes... y LinkedIn. - Excelente actitud de servicio. - Sociable y extrovertida - Manejo de Google Ads y Office - Excel y Power Point. **Funciones...