collaboration with on-site L2 engineers for physical interventions and data center tasks. Participate in the on-call rotation... for a distributed team supporting a large enterprise UNIX/Linux environment. This role acts as the single point of contact (SPOC...
to the Role High school diploma or equivalent 6 months or more in training and adult learning or callcenter experience... to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point...
for a Technical Lead – CC Technologies: Responsibilities Lead and manage the Contact Center Engineering (CCE) Operation... staff and vendors, including performance evaluations, scheduling, on-call rotations, leadership, and technical guidance...
school diploma or equivalent 6 months or more in training and adult learning or callcenter experience Team building... and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being...
Job Title: Site Manager – BPO CallCenter (Bilingual: English/Spanish) Location: Mexicali Brewery Landmark, Mexicali... across all levels of the site. Qualifications: Minimum 5 years of experience in BPO callcenter management, with at least 2 years...
Job Title: Site Manager – BPO CallCenter (Bilingual: English/Spanish) Location: Zona Centro, Esquina Sara (4ta... our BPO callcenter operations in Mexico, servicing U.S.-based clients. The ideal candidate will be bilingual in English...
processes. Qualifications: Experience: 2-3+ years in a client-facing role, preferably in a BPO or callcenter. Experience... as a CallCenter Operations Manager (6 months). Skills: Exceptional communication (verbal and written), strong negotiation...
and troubleshooting experience Minimum 6 months of callcenter experience Fluent in English and Spanish Comfortable working to resolve... service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging...
and upsell products and services that meet those needs 6 months of callcenter and/or customer service experience Advanced... communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure...