to their management team. **Responsibilities**: - Monitor overall callcenter performance and make real-time changes in schedules... of Workforce Optimization. - Other duties & tasks as requested. **Requirements**: - 2+ years of callcenter experience including...
offer you? ** - Engaging and supportive work environment. That is how we were voted as the "Best CallCenter in Tijuana" for ****! - Being...**Summary**: **Responsibilities**: - Serve as the first point of contact to prescreen for overall eligibility...
and determination to capture sales cues and upsell products and services that meet those needs 6 months of callcenter andor customer..., but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic...
resolution for the request conclude registration protocols defined. Accomplishing the Call Management Framework & KPIs for calls... of their responsibilities and perform a variety of activities both front and backstage (first point of contact or transactional support...
Minimum 6 months of callcenter experience Fluent in English and Spanish Comfortable working to resolve the customers issues... to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point...
objectives. Being the focal point for coordination and communication between Operations and CallCenter, guaranteeing the...Tasks **Within CallCenter**: coordinate and supervise the processes according to the supply chain needs...
to ensure a smooth client onboarding process Qualifications Prior experience in legal intake, client services, callcenter... with professionalism, empathy, and clear communication. We are currently seeking a Remote Intake Specialist to serve as the first point...
- 2+ years of callcenter experience - Strong computer knowledge - Excellent communication in Spanish and English... customer service issues with members & properties primarily for the Resorts department - Service member from point of initial...
) is a must;Portuguese is a significant plus. Experience in a callcenter environment is a MUST. Experience working in a rapid-pace... methodologies and cutting-edge AI technologies. Our Customer Care Representatives are the first point of contact with our students...
**About This Job**: The CallCenter Analyst will provide operational support for inbound sales, outbound sales... Workforce Management team, the CallCenter Analyst should be the SME of their assigned line of business. This role...