and Workforce Schedulers globally Serve as a subject matter expert for contact center systems and tools including but not limited... to: Telephony, Workforce Management and CRM systems Participates in planning for off-line activities to support operations needs...
, including the ability to troubleshoot Prior experience with POS systems i.e. Toast, Aloha, Brink and/or Simphony to the extent..., and Zendesk Familiarity with AWS and Airtable Prior experience working with CIS systems like Netsuite, Workday, or Quickbooks...
- all in one place. Over 2,600 customers, including many of the most respected brands in the world, trust Q4 to help drive premium.... Qualifications 2-3 years of customer service experience. Experience working in content management systems. Experience...
. Come join us! Available Locations: Mexico City - MX or Toronto - Canada. About the role Security Operations Center Engineers provide premium-level... proactive monitoring via our internal alerting systems, near real-time analysis of security events, and attack reporting...