and case escalation requests. Escalate customer issues to management when appropriate. Leverage internal technical... communication skills, written and verbal Professional fluency with the English language Proven problem-solving skills...
Major Incident process in case of large outages. (15%) Seeks and leverages opportunities to expand knowledge and skill... to resolution. Experience with Windows Server administration, including Active Directory, Group Policy, and user/group management...
implementation, revenue cycle management, and policy administration. In addition to these solutions, NTT DATA Services offers core... resolvable at first contact.Provide professional and high-quality customer service to our customers through adherence to scripts...
. Proficiency in SQL or any database language for test data setup and validation. Hands-on experience in test planning, test case... design, and defect management. Strong programming skills in Python, Java, C#, or similar. Experience with test automation...
for a given use case, covering the entire spectrum from the application layer to infrastructure. Demonstrate proficiency... Exhibit a strong understanding of Data integration technologies Showcase professional written and verbal communication skills...
implementation, revenue cycle management, and policy administration. In addition to these solutions, NTT DATA Services offers core... resolvable at first contact.Provide professional and high-quality customer service to our customers through adherence to scripts...
, and the Force.com platform. Demonstrated experience supporting Service Cloud implementations, including casemanagement... technology and insights to modernize and simplify the customer experience. Within our professional services team...
and prepare actionable explanation for senior management to take necessary actions. Support month-end close activities related... to evaluate supplier contracts and logistics spend. Define the relevant PC&L financial KPIs Business case modelling and ad-hoc...
response - Experience in worker's compensation casemanagement Our inclusive culture empowers Amazonians to deliver the... habits. The WHSS is required to maintain accurate daily, weekly, and monthly metrics to report to onsite management teams...
environment. Supports daily operations of the Deltek Vantagepoint ERP system by assisting with user account management, password... Management, and Resource Management to ensure accurate and timely information. Generates standard and ad-hoc reports, dashboards...