quality of service Document customer issues for future reference and build a knowledge base of the solutions given to the... customer Actively participate in training and improve product and process knowledge Strict adherence to Service Level...
and opportunities. About the role Context & Mission: Viaccess-Orca (VO), a subsidiary of Orange Group, delivers video and security... solutions for operators worldwide. In LATAM, VO provides the backend, front-end, and security layers of a video platform...
, system, and policy changes. Vendor Management & Stakeholder Management Monitor the service delivery of the BPO... and other vendors and address any service gaps. Act as the primary liaison with BPO provider and other vendors for defined countries...
to transform service performance, adaptability, cost, and security. Use software engineering best practices to ensure a high... standard of quality for all teams work. Work in an agile, startup-like development environment, where you are always working...
protocols) Collaborate with the SW development teams in US (interfaces, security, company standards) Create automatic data...-time device drivers - last is an advantage. Familiarity with micro-service SW architecture Proficiency in GIT flow...
usability and performance of our web apps, and the speed and quality with which we ship value to production. What You’ll..., and clean code practices. Build and maintain ASP.NET Core Web APIs/BFFs for core backend services and service orchestration...
understanding of Data management principles across Data acquisition , governance, quality, Security and protection Good... for best practices within the organization. Adopt & propagate usage of AI and Automation in service delivery of large-scale solutions...
projects, defined by the Steering Committee (scope, schedule, cost, quality) and to the LPM, by handling the guidelines... the best quality is delivered by supervising, coordinating and delegating the right resources (internal and external...
(cost, latency, token usage, quality metrics;App Insights/OpenTelemetry). Partner with product, security, and data teams.... Semantic Kernel (C#): Kernels, semantic/native skills, connectors, planners, memory stores. Azure Infrastructure: App Service...
’ performance on delivery, quality, and service. · Adhere to all safety and health rules and regulations associated...;accomplishing the best possible pricing, lead time agreements, resolution of quality issues, delivery and inventory levels...