monitoring formats and quality standards - Performs call monitoring and provides trend data to the site management team. - Uses... quality monitoring data management system to compile and track performance at team and individual levels. - Participates...
**JOB OVERVIEW** A Supervisor is responsible of leading a team of agents to success, supports Customer Service... Representatives (CSRs) while servicing first-party customer service calls and coordinating daily floor activities, this includes...
Responsibilities: - Work with the internal teams (Customer Service, Finance & other stakeholders) to investigate driver's issues.... - Continuously reviewing and improving existing reports;Doing everything possible to support and enhance the quality of our services...
HI PROFILE COMPANY FOCUSED ON THE AUTOMOTIVE INDUSTRY LOCATED INTO THE TECHNOLOGY PARK ZAPOPAN CUSTOMER QUALITY... of VDA and/or IATF16949 - Core tools - Service attitude - speak and understand english language We offer competitive...
service. **Key Responsibilities**: - Coaching and Development: Provide one-on-one and group coaching to sales agents... metrics, and quality assessments. Provide constructive feedback and actionable insights to help agents improve their skills...
**ING. DE DISEÑO - DIBUJANTE DE ESTRUCTURAS METÃLICAS** **Misión del puesto**: Desarrollar los documentos técnicos para la fabricación de los productos, siguiendo los parámetros definidos por el área, bajo las normas y criterios de acue...
departments, and promote problem solving. 3.ServiceQuality Improvement: Monitor regional tickets complaints, analyze the causes... of time efficiency. Job requirements: 1.Strong data analysis ability, able to insight servicequality problems through data...
departments, and promote problem solving. 3.ServiceQuality Improvement: Monitor regional tickets complaints, analyze the causes... of time efficiency. Job requirements: 1.Strong data analysis ability, able to insight servicequality problems through data...
a job we are offering, it's a career. As an Agent your primary role will be able to assist our consumers by provide a first-class quality... service over inbound calls, helping resolve matters around website registration and general questions or concerns regarding...
and is responsible for driving revenue and managing all expenses including sales, customer service and product development. The Plant..., quality, efficiency, and/or financials. Communicates with customers and suppliers to identify/resolve concerns...