is also responsible for ensuring Client Service Level Agreement and financial expectations are achieved. Description Essential... Functions/Core Responsibilities Analyze and maintain all Client Service Level Agreements;implement improvement plans...
Excellence Provide customer service that meets high-quality standards. Recognize and avoid poor or mediocre service practices.... Maintain a positive attitude to achieve objectives. Deliver assignments according to established quality standards. Follow...
contributing to a positive change at a global scale. As a Sustainability Analyst you will assess and report on the quality..., you will bring your unique skills to add value to our approach. Quality is a non-negotiable part of our work, all our analysts follow...
standards of quality, according to company guidelines and accomplish the customer’s requirements. Customers could be from part... systems. Support to service providers with technical topics about connections;Computer configuration, users accounts...
Our client is a rapidly growing, automation-led service provider specializing in IT, business process outsourcing (BPO... searching for a Performance Test Lead: Responsibilities Lead end-to-end performance testing initiatives, ensuring quality...
and Delivery -Service Providers in daily management of the delivery station, including meetings, training sessions, assigning.... - Support all safety programs to ensure a safe work environment for all associates and Delivery service providers...
contributing to a positive change at a global scale. As a Sustainability Analyst you will assess and report on the quality..., you will bring your unique skills to add value to our approach. Quality is a non-negotiable part of our work, all our analysts follow...
Ensure customer service is timely and accurate based on KPIs and SLAs Maintain quality KPIs on a healthy level, conduct... and efficient ServiceDesk support. A strong customer service mindset is the key to succeeding in this role. This hands-on team lead...
is essential to delivering high-qualityservice and ensuring smooth operations. Building strong relationships with our customers... Customer Service: Build relationships with customers to ensure there’s a rapport. Handle inbound and outbound calls...
high qualityservice and compliance with local regulations. GBS Mexico brings together a diverse, multicultural workforce...