to achieve targets related to upgrades, offer promotions, retaining or regaining customers. Monitor calls for quality assurance... and drive team success. Listen to customer concerns with the goal of identifying trends. General knowledge of company...
We are looking for a Quality Assurance Engineer with strong experience in PHP-based test automation and hands... days a year Holidays: 5 National Holidays a year Company Holidays: 5 Company Holidays a year (Christmas Eve, Christmas...
that elevate engineering quality across teams. Core Responsibilities Workflow Development & Advanced Orchestration (35... processes Create comprehensive documentation for workflows including business logic and dependencies Provide training...
as assigned. Assist in training and orientation to all new team members. Communicate all relevant changes, updates... to improve quality of service and increased results. Make the necessary recommendations to enforce, review and evaluate current...
and analysts to promote best practices, engagement, and optimal morale. Performance & Quality Management Monitor and assess... individual and team performance against company and client KPIs. Deliver timely feedback through regular one-on-ones, weekly...
that our teams are aligned with the company's goals and values. In this role, you will manage a sizable workforce, optimize... high service quality. The role requires strong leadership skills, a customer-focused mindset, and the ability to foster...
: Designing and implementing AI internal tools to supercharge our processes and take the quality of our projects to new heights... in JavaScript and NextJS / React. Writing and maintaining unit and integration tests to ensure the quality of deliverables...
company is the head of engineering and is involved in all projects from an engineering perspective. With company growth... for production to ensure quality, accuracy, efficiency, and cost reduction. Collaborate with engineers and designers to develop...
company is the head of engineering and is involved in all projects from an engineering perspective. With company growth... for production to ensure quality, accuracy, efficiency, and cost reduction. Collaborate with engineers and designers to develop...
diagnostics and escalate issues to the technical support team when necessary, ensuring follow-up and resolution. Training... effectively. Facilitate training sessions and webinars for clients to improve their understanding of Zoho applications, covering...