Application Maintenance and Support. L2
detailed RCA of issues in production, and implement corrective actions Validated collaboration and communication skills, being...
detailed RCA of issues in production, and implement corrective actions Validated collaboration and communication skills, being...
. - Streamline and document workflows (including offline/online QA, RCA analysis, and QA analytics) and cascade them across global QA...
and proper documentation. Perform root cause analysis (RCA) and drive post-incident reviews (PIR) with actionable...
scans o Lead root cause analysis (RCA) for performance degradation, node failures, or data loss incidents o Develop...
scans o Lead root cause analysis (RCA) for performance degradation, node failures, or data loss incidents o Develop...
, RCA (Root Cause Analysis), and preventive measures. Participate in system health checks, performance tuning, and periodic...
, RCA (Root Cause Analysis), and preventive measures. Participate in system health checks, performance tuning, and periodic...
performance across the balanced score card Guarantee RCA activities involving plant leads and designated area members...
issues, and deploy tools across regions. Solid experience working with tools like ServiceNow, ITIL frameworks, and RCA...
como ServiceNow, asà como propias de gestión. Realizar análisis de causa raÃz (RCA) y documentar soluciones. Escalar issues...