Responsibilities Provide onsite desktop and end-user technical support. Troubleshoot and resolve Windows hardware and software issues.... Record, track, and resolve incidents through ServiceNow or a similar ITSM platform. Perform IMAC (Install, Move...
transactions.Handle refund requests and resolve concerns professionally.Maintain accurate client records in the CRM system.Ensure...
, and risks.Expert facilitation skills and critical thinking skills to effectively manage and resolve issues, and/or conflicts...
other Livingston employees, clients, brokers, freight forwarders and carriers Troubleshoot and resolve complex issues Respond...
to minimize cost;must receive managementapproval for repair expenditures exceeding $.- Quickly resolve tire and equipment issues...
with vendors and internal teams to resolve issues. - Escalate complex or unresolved cases with management when necessary. - Adapt...
includes communicating with internal departments, suppliers, and transport providers to follow up on orders, resolve issues...
, and complex installations. Guides others in resolving incidents, and recommends new procedures to resolve faults...) and resolves alarms for complex assignments requiring independent action and a high degree of initiative to resolve. Makes...
â€functional teams to resolve operational issues and maintain service levels Deliver weekly reporting with detailed commentary...
between the Finance and Accounting groups to resolve unusual items and ensure all schedules are up to date. - Support internal...