Customer Service Agent - Chat/Emails/Phone/Text
**:- Develop an understanding of all client products, user profiles and respond to changes in them as they arise- Onboard new users...
**:- Develop an understanding of all client products, user profiles and respond to changes in them as they arise- Onboard new users...
on Delivery (COD) accounts.- Ensure credit notes and invoices are properly offset, as needed.- Respond to inquiries from business...
- Ability to handle and resolve multiple queries, respond quickly and maintain composure**More about this role****Education...
to mitigate potential issues.- Use initiative and logic to respond to queries and escalate complex problems to the supervisor...
and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately...
with others;support team to reach common goals;listen and respond appropriately to the concerns of other employees. Move, lift, carry...
common EDR and security tools.- Review, investigate, respond to and manage incoming security alerts and detections for the...
accounts - reconciliations - Effectively communicate with team members, management and business partners - Respond...
for driving efforts to prevent, monitor and respond to information/data breaches and cyber-attacks. The overall objective...
****KNOWLEDGE REQUIREMENTS**- Ability to effectively present information and respond to questions from groups of managers, clients...