Are you inspired by challenging the status quo? Do you thrive in collaborative environments that drive results... to customers. Support CX team in meeting monthly metrics. ABOUT YOU - 2-4 years of relevant work experience, preferably...
team focused on Franchise Hunting, Setup, and Management, ensuring partner-led operations deliver strong results, follow..., implementing corrective plans where needed. 6. Cross-Functional Collaboration Work closely with Operations, Marketing, CX...
that elevate service quality, optimize performance, and reduce defects. Own and continuously refine key CX policies, ensuring... and design interventions that improve support touchpoints and overall satisfaction. Define, monitor, and communicate key CX...
We are looking for an experienced and results-driven professional to join our client's team in the technology sector. In this role, you will contribute... to the migration of ERP and CX data into a centralized Databricks data lakehouse and the development and deployment...
insights in support of various CX initiatives. ​Perform complex data review, research, and/or reconciliation. Identify trends... (e.g. CSAT, NPS, Effort Score) and KPIs ​Identify gaps in CX insights and provide recommendations for improving...
. You will be the technical bridge for customers moving from DSCVR implementations to our integrated ecosystem on CX with the support... you: Bridge the data gap between current customer DSCVR implementations and next gen CX platform, successfully translating...
. Collaborates with other functions and stakeholders to deliver CXresults. Dow Global Sales Required Qualifications Bachelor...
. You will be the technical bridge for customers moving from DSCVR implementations to our integrated ecosystem on CX with the support... you: Bridge the data gap between current customer DSCVR implementations and next gen CX platform, successfully translating...
. You will be the technical bridge for customers moving from DSCVR implementations to our integrated ecosystem on CX with the support... you: Bridge the data gap between current customer DSCVR implementations and next gen CX platform, successfully translating...
with a preference for autonomy to take ownership and manage activities & processes to achieve revenue results.... You will have an advantage if you also have: Experience/knowledge of CCaaS, CX, and Conversational AI solutions. Experience/knowledge selling...