time. Monitor SLA, AHT, response times, and workload across queues, agents, and teams. Analyze contact patterns (hourly... to ensure service continuity. What we're looking for 3+ years of experience in a contact center environment (CRM, Avaya, IEX...
, performance, and partnership growth. The Daily – Major Activities: Serve as the primary point of contact and internal champion...
**Vacante para la empresa Starnet Contact Center en Cuernavaca, Morelos**: **RECEPCIONISTA ADMINISTRATIVA...
application or interview process, please contact us at and let us know the nature of your request along with your contact...
of contact for patients Requirements Nursing background (RN, LVN, LPN, or equivalent) Native or near-native Spanish Fluent...
contact with the customer and has significant internal collaboration. The position indirectly leads a cross functional team... growth in alignment with sales plan goals/objectives. Experience leading Amazon and Mercado Libre. Primary contact on items...
Grupo Cantec contamos con 20 años de experiencia en la industria del BPO, Contact Center y cobranzas, contamos...
by the company. **Responsibilities** - Provide first level contact and convey resolutions to customer issues - Properly...
, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights...
- Generar ordenes de revisión o cambio de equipo **Requisitos**: - Experiência en ATC o Contact Center - Conocimiento...