improvements. The Project Manager drives cross‐functional alignment between IT, Salesforce, Commercial, Customer Service... include: Manage end‐to‐end execution of portal enhancements and releases. Coordinate dependencies across Salesforce, ERP...
. Hands-on experience with Salesforce, digital platforms, customer portals, or self-service tools... Salesforce, customer portals, and self-service solutions Ability to analyze customer insights and digital usage data to identify...
in payroll systems such as SAP and Salesforce. Confirm data is compliant according to pay rules, policies & regulations...
with email marketing tools (e.g., Salesforce Marketing Cloud, Marketo, Constant Contact, SurveyMonkey, or similar). (kick-off input...
tools (e.g., Salesforce Marketing Cloud, Marketo, Constant Contact, SurveyMonkey, or similar). (kick-off input...
, demonstrating product expertise and providing guidance on usage · Manage multiple customer conversations in Salesforce Service... · Maintain accurate documentation in Salesforce Service Cloud to track customer interactions and ensure process improvements...
Databricks, and Power BI Working knowledge of B2B lead management, Salesforce, and marketing automation platforms (Marketo...
-functional alignment between IT, Salesforce, Commercial, Customer Service, and external partners to ensure the portal roadmap... of portal enhancements and releases. Coordinate dependencies across Salesforce, ERP, data integrations, and UX teams. Act...
into actionable improvements. Hands-on experience with Salesforce, digital platforms, customer portals, or self-service tools... Salesforce, customer portals, and self-service solutions Ability to analyze customer insights and digital usage data to identify...
. Knowledge of ERP or CRM systems (SAP, Salesforce). Interest in career progression within Government Sales or Commercial...