Customer Service Representative
, reasons for product returns - Responsible for Customer Score Cards and Internal KPI as metric deployment - Responsible...
, reasons for product returns - Responsible for Customer Score Cards and Internal KPI as metric deployment - Responsible...
best score for the processes. - Ensure that our line balancing and processes maximize the VA/NVA ratio while taking...
of a Mock oral interpretation session. Interpreters are evaluated against 24 quality standards and must attain a passing score.... Completion of Propio's online Medical Terminology, Anatomy and Physiology Assessment, with a passing score. A full Background...
to ensure monthly / yearly sales and service objectives are met -Track Net Promoter Score (NPS) or other customer feedback...
under his/her scope (down time, customer service, wait tech, failure root cause, spare part consumption, tools inventory, 5s audit score...
using the FICO Score. Global trends toward digital transformation have created tremendous demand for FICO’s solutions...
under his/her scope (down time, customer service, wait tech, failure root cause, spare part consumption, tools inventory, 5s audit score...
for all operational execution metrics (Click-To-Delivery, Deliveries on Time %, Dark Stores perfect score, etc.) working closely with the...
to improve CSAT. Collaborate with Engineering team to help drive improvements in CSAT score. Concentrix Culture Champion...
(e.g. CSAT, NPS, Effort Score) and KPIs Identify gaps in CX insights and provide recommendations for improving... understanding of key CX metrics including CSAT, Effort Score and NPS with ability to analyze, and frame actionable insights...