a Helpdesk Associate to join our team in Guadalajara, Jalisco, Mexico. NTT DATA, Inc. currently seeks a Help Desk Associate... Environment • 6 months of experience in Customer Service We Offer: • Competitive salary • Grocery Tickets - 12% of base salary...
está buscando! ?? Estamos en la búsqueda de un It Help Desk con Inglés Avanzado Conversacional para unirse... de Soporte: Dominarás herramientas de reporte y seguimiento de incidentes como Service Now, Remedy, ¡y muchas más! Serás...
- 3-5 years related experience in a Desktop Support role - ITIL or ITSM training or experience in a help desk environment.... **Other Skills and Abilities**: - ** Good Spoken and Written skills in Spanish & English a must. **: - ** Customer Service Skills...
immediately. - Handle complex issues and escalations independently, pulling in the other ServiceDesk teams.... - Create and update SOPs for new and existing needs. - Continuously expand on servicedesk knowledge and expertise...
ServiceDesk N1 **Ubicación**: Bosque de las Lomas, Ciudad de México **Horario**: L-V 9:00 am - 6:00 pm **Tipo...
para el ServiceDesk, madurez, adopción y valorización de las herramientas. - Uno o dos años como especialista en procesos...
for all related systems. - Provide 2nd Tier support to ServiceDesk as a Subject Matter Expert (SME). - Resolve assigned Incidents...
, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global... and timely client billing. Understand all the elements of the import and export customs DLSOP (Desk Level Standard Operating...
, incluyendo análisis lógico y fÃsico de incidencias. Seguimiento de tickets y atención en guardias del ServiceDesk (incluye...
ServiceDesk Manager, the IT ServiceDesk Technician improves the level of service to users by establishing a central point..., isolates problems, and determines and implements solutions. **Primary Processes and Responsibilities**: - Utilize the service...