. **WHAT YOU WILL DO** Your responsibilities as ServiceDesk Agent will include: - Troubleshoot Teletrac Navman's proprietary software and hardware using... with certainty. Whether you come from a customer service background, or if you have prior experience with the help desk...
standards, policies, and procedures. Provides after hours on call support as needed. Minimum of 2 years prior help desk... experience a plus. Strong customer service, and problem-solving skills. **Strong PC troubleshooting skills**: familiarity...
to work supporting one of our clients as ServiceDesk Team Lead (Spanish and French is required and intermediate English... ) Key Responsibilities Lead and support a team of ServiceDesk agents, ensuring high-quality customer service...
A leading transportation and technology company in Guadalajara is seeking a ServiceDesk Technician to provide... technical support and troubleshooting for internal customers. This role requires 3+ years of customer service experience...
, superior service · Ability to work flexible hours when necessary to cover for other help desk analysts and to be on call via..., or Customer Service delivery field Relavant :1-2 years of supervisory experience in managing technical help desk or technical...
, educate and monitor technology innovations, adoption, usage and satisfaction. ServiceDesk Management Manage incident...’s Customer Survey results. Review ServiceDesk Dashboard reports. Review daily servicedesk activity reports. Review incidents...
Description: The Opportunity Hyatt Hotels Corporation seeks an enthusiastic Global ServiceDesk Analyst... of opportunities to develop personally and professionally. The Role The Global ServiceDesk Analyst I is an entry-level position...
Job Category: Support Job Description: Responsibilities Act as part of the Global ServiceDesk as L2 technical..., as per ServiceDesk delivery standards and Oracle Support policies Act as a customer advocate by serving as a liaison between the...
in conjunction with our colleagues around the world providing support to our customers 24/7! Our ServiceDesk provides support... and Corporate Real Estate services) at first contact and received through the ServiceDesk channels (e.g. phone, email, chat...
A leading entertainment company in Ciudad de México is looking for an IT Support professional to provide high-quality remote support. This role involves assisting users with inquiries, managing incidents through ServiceNow, and requires str...