**Description**: **Aim**: Management of the most relevant accounts in the area. Seeking their growth and retention... behavior (billing, chargebacks, service levels, etc.) of the account constantly. - Identify unusual activities...
, continuous service delivery, release and maintenance project initiation, change management and renewal support... and supports problem management and continuous improvementReviews SLA service credit casesSupports commercial change...
with training software and creation of materials;use of group management methodologies. - Ability to provide immediate solutions... training programs for new and current customer service, sales and collections agents. - Coordinate face-to-face or virtual...
solutions to prevent problems from occurring in area of responsibility.Change Management/Implementation:- Independently reviews... of related technologies.- Customer Service General Project Management (developing).- Customer/Vendor Management (developing...
improvement. Basic Qualifications: - ERP experience with SaaS/Cloud solutions. - Customer management skills. - Written/verbal...General information- Country - Mexico - City - Mexico City - Department - Software as a Service - Job ID - 37042...
ways of working to make everyday life better. United by curiosity and care, we develop dynamic solutions that anticipate... as communicating effectively with team members within the HR Service Center. **Responsibilities**: - Serve as a first point...
resolution of defects. - Have a deep understanding of the technical requirements for the solutions being built. - Understand... progress, anticipate bottlenecks, provide escalation management, identify, assess, track and mitigate issues/risks at multiple...
who thrives on identifying new opportunities and delivering exceptional service. You'll work closely with customers... to provide solutions, negotiate contracts, and ensure the highest level of satisfaction. This is a remote position. Prefer...
** designs innovative solutions to address the control of particulate and microbial contamination in pharmaceutical... and position key strategic product and service offerings. - Ensure the Sales Forecasting Tool is current and updated with accurate...
. **Senior Product Owner, Product Management / R&D**The role is responsible for analyzing and defining business needs... in identifying, evaluating and developing new QAD solutions or enhancements to existing products. Works across the business...