Technical Support Analyst
using established processes and procedures. - - Performs root-cause analysis and develops checklists for typical problems...
using established processes and procedures. - - Performs root-cause analysis and develops checklists for typical problems...
, issues and actions. - Participate in corrective action requests, root cause analysis, problem-solving teams as related...
- Experience in a problem-solving activity, especially in troubleshooting of problems and delivering solutions to address root...
issues. Collaborate with L2/L3 support teams and automation developers for escalation and root cause analysis. Maintain... knowledge of Virtual Desktop Infrastructure (VDI) concepts and monitoring. Ability to perform bug fixes and root cause...
situation and implement root cause and corrective actions to prevent future similar issues. **Requirements**: Education...
, auditing data and identifying data anomalies & root cause - Client Servicing - ability to anticipate client (internal...
for improvement by identifying material problems and assisting in identifying root cause. - Focus group activities on improvement... closure of rejects to ensure correction. - Have active participation in root cause investigations attributable to the quality...
customer network. Ensure outage situations are documented per guidelines to meet contractual root cause analysis obligations...
yield problems by performing analysis of root causes, developing and coordinating corrective action measures and monitoring...
, Tableau and Python - Demonstrated experience pulling and analyzing data to aid in root cause identification and drive process... and analytical support for ACES initiatives, root cause investigation of defects, and support to ensure compliance to ICQA related...