for both technical and non-technical stakeholders. Leverage statistical analysis to identify trends, outliers, and root causes...
under pressure. Microsoft Office (i.e. Excel, Word, PowerPoint). • Problem solving and root cause analysis. Truechem. DMTEC...
as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve...
position. Fluent English (spoken and written). Problem-solving and root cause analysis expertise. A background...
Support incident and request management via ServiceNow, ensuring SLA adherence and root cause analysis Work closely...
departments as needed. Analyze root causes of inventory variances and recommend corrective actions. Maintain accurate records...
and alerting pipelines (ELK stack, Splunk). Participate in on-call rotations, performing root cause analysis post-incident...
in incident response and root cause analysis activities. Establish best practices for DevOps processes, security, and compliance...
.• Problem Solving and Continuous Improvement: Investigate and address customer and stakeholder complaints, driving root cause... Improvement: Investigate and address customer and stakeholder complaints, driving root cause analysis and corrective actions...
aging, etc.) and implement corrective actions to achieve target performance. Lead root cause analyses (RCA, 8D, A3...