Technical Support Analyst, Oracle Communications
- Interoperability/QA testing experience - Professional documentation skills writing Method of Procedures (MOPs), Root Cause Analysis...
- Interoperability/QA testing experience - Professional documentation skills writing Method of Procedures (MOPs), Root Cause Analysis...
audit tests. - Prepares documentation for the HR knowledge database. - Resolves problems, finding the root cause of issues...
time standardization. - Manufacturing process, root cost analyzes (RCA), Process failure mode and effect analysis (PFMEA...
and be customer-focused - Fine attention to detail and quality of work - Solid problem solving and root cause analysis skill...
through appropriate KPI ´s, identify failures, conduct root causes analysis, and implement corrective action plans with the...
the project plan. - Perform root cause analysis. - Own program/project schedule and task management. - Identify needs...
problems, analyzing the root causes of each problem, solving them in time and ensuring that they can be controlled, and at the...
with resolving control deficiencies and control gaps. Perform review and challenge of corrective action plans that mitigate root... findings, issue management, and escalation process. - Assess previously identified control breakdowns to determine root cause...
, procurement, and government agencies in response to general inquiries on shipments, import/export requirements, root cause...
customer needs. - Identify and document defects with deep root cause analysis and risk and impact analysis. - Coming up...