. - Negotiation across different teams/areas on how to lead the bank into the digital future (traditional channels "call center... - Ability to define, implement and guide user testing and monitor the performance of the solution when released - Ability...
About KTSA We are KTSA – KPMG Technology Services Americas. A Service Delivery Center of KPMG US, with offices... to develop and solution business and technical requirements. Responsibilities: Lead a team of Azure Data Lake & business...
, Accounting Center, and other internal customers to identify and discuss issues for improvement of operations, work quality..., Advanced Excel, Warehouse Business Intelligence. - A collaborative, solution-focused approach and strong written and verbal...
+ years of experience** within a financial service industry or call center environment, with knowledge of the following areas... - ** Analytical & Problem Solving** - Troubleshoot and provide the correct solution using tools, resources and technology - Provide...
excellence across the company. The role is based in Mexico City (hybrid role) . Be part of a strategic, solution-oriented... provisions, allocations, cycles, and currency revaluations. Review cost center expenses and preliminary profit and loss (P...
Oracle SolutionCenter and maintain high level of customer satisfaction while meeting guidelines (mostly through electronic...
ability to work with confidential data - Understanding of common HR and service center processes & tools - Previous... experience with HR Services activities Personal Skills: - Passion to create a great support customer experience - Solution...
listen / read to put yourself in the customers shoes and efficiently generate an appropriate response or solution according... best advice or solution. The Telephone Attention Agent must think about providing high standards of quality and excellence...
! ** **Primary Purpose of Position**: The GBS Contact Center Analyst is the first line of contact to internal Ball stakeholders... and other operational escalations. The Contact Center Analyst will be required to provide a high standard of customer service resolving...
We are currently hiring new team members in Mexico for a customer service solution for Auto Dealerships in the United... (verbal and written) - 1 year of recent customer service experience in an English-speaking call center environment. - 35...