-managed systems. Strong understanding of SaaS operating models, vendor support, and SLA management. Experience with ITIL... systems Ability to troubleshoot across applications, infrastructure, and integration layers. Strong communication skills...
issues Respond to all talent questions and messages on the same day Document all talent communications, NPS scores, risk... levels, and development plans in our systems Escalate issues or red flags proactively Capture talent referrals...
operations and reliable data flow across systems. Key Responsibilities - Execute Marketo programs including email campaigns...+ years of Communications, Marketing, Public Relations, or related work experience. OR Associate's degree or equivalent...
with client communications. Assist in implementing new sales programs, procedures, and systems. Coordinate communication... administrative support to the sales team, including managing CRM systems, tracking sales processes, outbound calls, and assisting...
Role The Part-Time Customer Service Representative will support all customer-facing communications and post-purchase... acceptable. Tools and Software Proficiency with Gorgias strongly preferred. Experience with helpdesk or CRM systems (e.g...
in customer-facing operations, internal systems management, and cross-team collaboration. You’ll be expected to take ownership... operations and ensure all inquiries are handled efficiently. Manage and respond to customer communications through Intercom...
efficiency. Oversee project planning for generative systems that convert complex technical documentation into standardized..., and production staff to support automation initiatives involving robotic arms, automated box-folding systems, and sensor-based...