to escalation handling, Incident Management, Problem Management, Service request, build, migration, go-live, High Availability... directly with the customer along with Client Delivery Manager and Technical Service Manager to de-escalate a customer situation...
a Desktop Support Associate-Helpdesk to join our team in Guadalajara, Jalisco (MX-JAL), Mexico (MX). NTT DATA Services... within defined service levels. Initiates service orders (tickets) for all users requests, assisting user as necessary to provide...
a Desktop Support Associate-Helpdesk to join our team in Guadalajara, Jalisco (MX-JAL), Mexico (MX). NTT DATA Services... receipt of all users request within defined service levels. Initiates service orders (tickets) for all users requests...
a Desktop Support Associate-Helpdesk to join our team in Guadalajara, Jalisco (MX-JAL), Mexico (MX). NTT DATA, Inc. currently... Looking to work in IT Environment 6 months of experience in Customer Service Activities General L1 support for hardware and MS...
a Desktop Support Associate-Helpdesk to join our team in Guadalajara, Jalisco (MX-JAL), Mexico (MX). NTT DATA Services... within defined service levels. Initiates service orders (tickets) for all users requests, assisting user as necessary to provide...
a Desktop Support Associate-Helpdesk to join our team in Guadalajara, Jalisco (MX-JAL), Mexico (MX). NTT DATA Services... receipt of all users request within defined service levels. Initiates service orders (tickets) for all users requests...
a Desktop Support Associate-Helpdesk to join our team in Guadalajara, Jalisco (MX-JAL), Mexico (MX). NTT DATA, Inc. currently... Looking to work in IT Environment 6 months of experience in Customer Service Activities General L1 support for hardware and MS...
such as Talent, Visuals, Operations to gain experience across all areas of the business To be considered for this role... & Customer Experience Act as the leader on duty by modeling customer service standards and selling behaviors Maintain brand...
an escalation point, on LLD Level (Last Line of defense), for productive issues; Follow change management processes during service... analytical and solution-oriented thinking Very good communication and networking skills Strong customer service focus...
Talent Acquisition Specialist Reports To: HR Manager Department: Human Resources Location: Queretaro, MX (Hybrid... We are looking for a Talent Acquisition Specialist to join the HR team. MTech is looking for a dynamic Talent Acquisition Specialist, who...