/ key point of contact actively managing expectations and monitoring satisfaction levels and service adoption -Provide... Collaborate and communicate with DDIT OPS Site teams to align infrastructure related priorities and ensure smooth service...
and effectively addressing consumer issues and meeting service level commitments Continually evaluate and improve consumer support... supported; effectively handle and resolve customer escalations in a timely manner Partner with service owners, team leaders...
and effectively addressing consumer issues and meeting service level commitments Continually evaluate and improve consumer support...) Experience in a leadership role managing a team Experience at developing talent; individually and organizationally...
confidential. Provide information by collecting, analyzing, and summarizing development and service issues. Accomplish.... Strong understanding of software development lifecycle and methodologies. Proficiency in programming languages such as Java, C#, Python...
by keeping information confidential. Provide information by collecting, analyzing, and summarizing development and service... programming languages such as Java, C#, Python, or similar. Experience with software development tools and frameworks...
(Transportation Service Plan) and associated KPI's (Key Performance Indicators). Analyzes past results, forecasts and plans... on Velocity, Safety, and Train Separation committees. Facilitates SLA' (Service Level Agreements) with other departments...
(C&A) segment is responsible for managing a territory of existing large and complex accounts across the full portfolio... of contact for assigned accounts, addressing inquiries, providing product recommendations, and offering exceptional customer service. Lead...
(C&A) segment is responsible for managing a territory of existing large and complex accounts across the full portfolio... of contact for assigned accounts, addressing inquiries, providing product recommendations, and offering exceptional customer service. Lead...
(C&A) segment is responsible for managing a territory of existing large and complex accounts across the full portfolio... of contact for assigned accounts, addressing inquiries, providing product recommendations, and offering exceptional customer service. Lead...
(C&A) segment is responsible for managing a territory of existing large and complex accounts across the full portfolio... of contact for assigned accounts, addressing inquiries, providing product recommendations, and offering exceptional customer service. Lead...