: Serving as the primary point of contact for customers regarding their supply chain needs, managing expectations, and building... skills. Familiarity with business systems (ERP, MRP). Experience with data analysis tools (Kinaxis, Excel) and supply...
booking process-ensuring a seamless, world-class experience from the very first point of contact. Key Responsibilities...: Comfortable managing calls and inquiries on a rotating schedule. Technical Proficiency: Familiarity with communication tools (e.g...
services and business needs. Act as the primary escalation point for critical incidents, ensuring timely communications... partners within the company. Familiarity with cloud platforms (AWS, GCP), enterprise monitoring tools (NewRelic, Dynatrace...
monitoring and diagnostics with native tools and supporting integration with external tools. Automation and DevOps practices...: Leverage infrastructure as code (IaC) with native tools and Terraform. Take advantage of serverless automation and orchestrate...
and tools. You should deliver solutions others can understand, support, maintain and expand, and provide other team members... be applied in your work;and have a point of view on the delivery approach for very complex or foundational features...
our personal, professional, and local communities. Our purpose-built systems provide the tools you need to thrive in a world... critical project achievements. You will be the primary point of contact for the project and will be responsible for providing...
to both technical and non-technical audiences. Customer Success & Engagement Serve as the primary point of contact for assigned... along with excellent presentation skills Experience working with CRM tools (Salesforce, ChurnZero, etc.) or other Customer Success...
as a point of escalation for operational entities regarding regular or complex issues. Monitor system for trouble areas... designing and implementing Cloud Networking Technologies and Solutions. Strong experience with Monitoring and Alerting Tools...
Mapping, Wireframing, UI prototyping, User Testing, etc. Experience with industry standard design and research tools... needs, pain point and desires of our users Experience in designing responsive digital products, with a strong focus...
Responsibilities: Serve as the first point of contact for technical support, ensuring timely resolution of incidents and service... center infrastructure, including Genesys and other communication tools. Execute and assist with maintenance windows...