, including incidents and problem management. Perform advanced troubleshooting and root cause analysis for ServiceNow... Knowledge Management, including creation, review, and optimization of knowledge articles. Collaborate with L1/L2 support...
certification preferred. Qualifications 3-5 years client facing experience in IT and/or software asset management, consulting... direct consultative advice, advisory services for software asset management, and/or general advisory assistance...
, directors and IT executives, and Service Managers Provides incident documentation to appropriate service management teams.... Previous incident management experience. Critical/Major Incident Management experience is considered a plus ITSM tool...
, and managementconsulting, advising clients in 130 countries. With annual revenue of over $24 billion and more than 90,000 colleagues..., learning from top specialists in the (re)insurance industry and leading you towards a rewarding and impactful career. Guy...
Change Management process Handling of system vulnerabilities Ready to work on Weekend support Basic Qualifications.... our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future...
Who We Are FTI Consulting is the leading global expert firm for organizations facing crisis and transformation.... We work with many of the world's top multinational corporations, law firms, banks and private equity firms...
Change Management process Handling of system vulnerabilities Ready to work on Weekend support Basic Qualifications.... our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future...
Who We Are FTI Consulting is the leading global expert firm for organizations facing crisis and transformation.... We work with many of the world's top multinational corporations, law firms, banks and private equity firms...
Change Management process Handling of system vulnerabilities Ready to work on Weekend support Basic Qualifications.... our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future...
, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries... and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data...