Grupo SONDA en México convoca a un Agente Service Desk para brindar soporte de primer nivel al cliente, gestionando...
and other auditable actions;Ensure all required monthly processing is completed within the agreed Service Level Agreements (SLA... application and advice /customer service provided;2 Support AP Manager in setting performance targets, team work plans...
, quality, delivery, and service performance. Establish and maintain long-term supplier partnerships across the Americas... of materials and services required for manufacturing, projects, and service operations. Manage purchasing processes...
.Experience with Service Management tools (Service Now, Jira, Zendesk etc...)Technical proficiency for creating standard operating...
customer service and support sales growth in accounts across all industries within your territory.Coordinate and conduct...
innovative, customer-centric experiences. As a USD 6 billion organization and one of the top 7 IT service providers globally...
that will deliver extraordinary service to our consumers, while improving cost structures and driving growth. Additionally, this leader...
RA (Result Analysis) runs and analyzing the impact on Revenue, COGS, Inventory for the Sale order, Service order... Analysis) runs and analyzing the impact on Revenue, COGS, Inventory for the Sale order, Service order and Project (WBS...
service and risk management. Strong knowledge in cost and SAP and Hyperion. Language Advanced English...
) and service level agreements (SLAs) for configuration management operations and projects. Provide executive-level status... & Competencies* PMP, PRINCE2, Agile/Scrum, or equivalent project management certification. Experience with IT Service Management...