email, chat, and Zoom Handle multiple concurrent issues with varying severity, making sure that they are responded to within the... established SLAs Focus on accelerating investigations and minimizing support ticket resolution times via live Zoom calls...
and weekend, while maintaining a 5-day work week. Responsibilities: Respond to customer queries promptly and accurately via... phone, email, or chat. Identify customer needs and assist them in using specific features. Analyze and report product...
via telephone email or chat sessions using basic technical product knowledge and interpersonal skills. Troubleshoots... with you via email accounts. Applications are only accepted through our applicant tracking system and only accept personal...
to customer communications via phone or chat. Qualifications English Business fluent or native proficiency. High school...
. You will interact with customers through multiple channels-digital platforms, phone, email, and live chat-providing timely... support. Your main responsibilities: Provide timely commercial and technical support to customer inquiries via...
(viachat/calls) to agents and teams. Handle real-time staffing adjustments, moving agents in and out of tasks based... you through official job boards, LinkedIn, or email with a domain. Be cautious of any outreach claiming to be from Nielsen via...
providing exceptional client experiences. Key Responsibilities: *Provide timely, professional support to clients via... email, chat, and phone *Assist with scheduling, follow-ups, and general administrative tasks *Maintain accurate records...
promptly to their inquiries Follows up on Customer interactions via email, telephone or chat with other departmentsteams...Handle Customer contacts from different channels telephone, email, chat identifying their concerns and responding...
, Dynamic, and Authentic. WHAT WILL YOU DO Respond to customer inquiries via phone, email, and chat with empathy, accuracy... YOU HAVE… A bachelor's degree in any field (preferred). At least 3 years of customer service experience (email, phone, or chat support...
TVs. Your Role Accountabilities… Interact daily with customers via email, chat, phone, app stores, social platforms...