strategy, build the team, and implement the systems that deliver an exceptional, scalable customer experience across Canada...). Systems & Automation: Define and implement tools and workflows (e.g., Zendesk, NPS, macros, routing, self-serve/FAQ, templates...
business. Technical skills / abilities: Operates computer and office equipment. User for all sales systems (Sales force... customer service and negotiation skills. Able to maintain strong professional relations with VIP customers. Inspirational...
proactive monitoring via our internal alerting systems, near real-time analysis of security events, and attack reporting... proficiency Customer Facing or Technical support experience is mandatory Strong communication skills, including with VIP...
A Butler serves as a key point of contact for Guests and VIP Guests throughout their stay at the hotel, providing... for Guests and VIP Guests throughout their stay at the hotel, providing information about the hotel and the local vicinity...
guest satisfaction levels. Conduct daily briefings to communicate operational updates, VIP arrivals, and special requests.... Train new staff on systems, SOPs, guest service standards, and upselling techniques. Monitor front desk workflow, schedules...
, configuring equipment, and providing personalized support to VIP users? Do you thrive in environments where service quality.... Configure devices and peripherals. Provide specialized support to VIP users. Attend requests related to videoconferencing...
A E-Concierge serves as a key point of contact for Guests and VIP Guests throughout their stay at the hotel, providing... of contact for Guests and VIP Guests throughout their stay at the hotel, providing information about the hotel and the local...
, meetings, projects) VIP stays and special events Prepare a monthly follow-up report including: Executive summary... of property results VIP and complimentary room summary Guest and colleague satisfaction summaries TripAdvisor standings...
A Concierge serves as a key point of contact for Guests and VIP Guests throughout their stay at the hotel, providing... of contact for Guests and VIP Guests throughout their stay at the hotel, providing information about the hotel and the local...
. May be requested to lead VIP special projects and oversee VIP logistics. Develop strong relationships with multiple... for accurate program forecasting and updating business management systems with accurate financial information as needed. Work...