Onboarding Analyst
Join Vonage and help us innovate cloud communications for businesses worldwide! Why this role matters...
Join Vonage and help us innovate cloud communications for businesses worldwide! Why this role matters...
A global cloud communications leader is seeking an Onboarding Analyst to facilitate seamless customer onboarding experiences. This remote role based in Mexico City requires strong English fluency and a Bachelor's degree in Business. Key r...
systems (Zoom, Teams, Vonage, RingCentral)Data privacy regulations / adherence to HIPAA (USA) or GDPR (outside of USA)1-3...
on de-escalating frustrated or stressed customers.Follow structured scripts, SOPs, and training guidelines.Utilize Vonage Business VoIP...
systems (Zoom, Teams, Vonage, RingCentral)Data privacy regulations / adherence to HIPAA (USA) or GDPR (outside of USA)1-3...
and dialers quickly (e.G., Zoho, Vonage)Resilient and coachable, you take feedback, refine your approach, and stay... (Zoho and Vonage experience a plus)Reliable internet connection and a quiet, professional remote workspaceBenefitsWork...
;Adobe;INS Zoom;Vonage - Ability to manage time, prioritize work, and handle diverse assignments - Good sense of humor...
team to support our Vonage Contact Center solutions. · Participate in a on-call rotation in the America's region...
and best practices for internal tools (e.g., Asana, Vonage, Trainual) Other duties as assigned Requirements Four to seven (4-7...
CRMs and dialers quickly (e.g., Zoho, Vonage) Resilient and coachable, you take feedback, refine your approach, and stay... objections Log calls, notes, and follow-ups accurately in Zoho CRM, integrated with Vonage Research and identify new...