Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences... for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate...
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences... for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate...
, Zendesk en Genesys/Workforce Management. Wie zoeken wij? · Je bent nauwkeurig, analytisch sterk en oplossingsgericht..., Zendesk of Genesys is een pré · Je beheerst de Nederlandse en Engelse taal in woord en geschrift Wat bieden...
., Genesys, NICE CXone, Amazon Connect) and effectively position Avaya's superior differentiation and clear business advantages...
ontwikkelde datagedreven mindset;metrics vertalen naar actie. Ervaring met klantcontacttechnologie (bijv. Genesys Cloud...
skills. Familiar with core contact centre technologies such as Genesys, Avaya, Cisco, Twilio, AWS, Verint, Nice...
) Knowledge of Cloud CX platforms (Genesys Cloud, AWS) Reporting tools (Power BI, Excel) Fluent in English and Dutch. Knowledge...
en verbeteren. Werken met predictive-engagement tooling (zoals Genesys) voor realtime Kansen signaleren & innovatie Fricties...