Part-Time Customer Service Representative (DTC/Ecommerce)
acceptable. Tools and Software Proficiency with Gorgias strongly preferred. Experience with helpdesk or CRM systems (e.g...
acceptable. Tools and Software Proficiency with Gorgias strongly preferred. Experience with helpdesk or CRM systems (e.g...
and troubleshooting of POS systems — must include Cake and Clover. Solid understanding of networking: static/dynamic IPs, LAN/WAN...
front desks, office managers, and gatekeepers effectively. Maintain accurate activity tracking and outcomes in CRM systems... Proficiency Required: Power dialers (e.g., Apollo or similar), CRM systems (HubSpot or equivalent), Email and SMS outreach...
reliability and consistent daily sales activity. Strong communication and confident phone presence. Familiarity with CRM systems... Telephony / Dialer Systems: Aircall, RingCentral, or equivalent Order Processing Systems: ERP or inventory management tools...
in customer-facing operations, internal systems management, and cross-team collaboration. You’ll be expected to take ownership...
systems. Multi-Channel Outreach Execution – 20% - Run outbound sequences across phone, email, SMS... teams. Tools Proficiency Required: - Power dialers (e.g., Apollo or similar), CRM systems (HubSpot or equivalent...
with analytics and tracking systems. Monitoring & Reliability Build uptime and pixel health monitoring using scripts or tools...
to technology products, systems integration, and automation tools (no deep technical expertise required, but comfort working...
and retail portals (Walmart Retail Link, Target Partners Online, and related systems) to ensure clean 850/855/856/810/997 flows...
monitors EDI systems, resolves issues, and works closely with the Order Management Team and Warehouse to ensure daily business... Maintenance Management Systems (CMMS). Proficiency with logistics software for tracking shipments, inventory, and orders...