The Team Leader, Operations is responsible for the daytoday supervision of a group of call center associates... FunctionsCore Responsibilities Responsible for the daytoday supervision of a group of call center associates including work...
to apply for the call. Required tenure: 6 months. Required performance: KPIs or goals on target for the business unit.... number of calls monitored per month, number of emails evaluated, etc.) and reports results of evaluations to appropriate Business...
The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates... Functions/Core Responsibilities Responsible for the day-to-day supervision of a group of call center associates including work...
, etc.) and reports results of evaluations to appropriate Business stakeholders (Quality Leadership, Delivery Team, Client, Account... Management, and Resource Unit partners) Participate in calibration sessions/call listening sessions with Quality staff, Delivery...
The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates... Functions/Core Responsibilities Responsible for the day-to-day supervision of a group of call center associates including work...
Partner with a proven track record, who's ready to grow their own book of business , contribute to an expanding practice... investing in your growth. You'll have the freedom and support to develop your book of business alongside an ambitious...
, etc.) and reports results of evaluations to appropriate Business stakeholders (Quality Leadership, Delivery Team, Client, Account... Management, and Resource Unit partners) Participate in calibration sessions/call listening sessions with Quality staff, Delivery...
, etc.) and reports results of evaluations to appropriate Business stakeholders (Quality Leadership, Delivery Team, Client, Account... Management, and Resource Unit partners) Participate in calibration sessions/call listening sessions with Quality staff, Delivery...
improvement initiatives across all facilities operations - Participate in the after-hours on-call roster... (e.g. FMA Australia) is desirable - Project Management or Business Management experience is highly regarded Technical...
The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates... Functions/Core Responsibilities Responsible for the day-to-day supervision of a group of call center associates including work...