systems. Relevant IT certifications (e.g., CompTIA A+, ITIL) are a plus. High school diploma required;Associate... certifications (e.g., CompTIA A+, ITIL) are a plus. High school diploma required;Associate’s or Bachelor’s degree in a related...
acceptable. Tools and Software Proficiency with Gorgias strongly preferred. Experience with helpdesk or CRM systems (e.g...
management software (e.g., MyCase, Filevine, or similar). Authorized to work as an independent contractor in your home country...
programming language (e.g., JavaScript/TypeScript, Java, Go, Rust, C/C++, etc.). Experience architecting or maintaining multi...
audiences. Familiarity with social media analytics and publishing tools (e.g., Sprout, Hootsuite, Buffer, Later, or similar)....
(e.g. Google Analytics, Hotjar) to optimize UX and push conversion-focused enhancements. Requirements 3–5+ years...
-of-life (e.g., installation and commissioning) through services designed to strengthen operational life (e.g., Upgrades..., repairs, and extensions) to end-of-life activities (e.g., replacement and decommissioning). How you’ll make an impact...
and reviewing transaction logs to find the root cause of issues. Workflow Automation: Use basic scripting (e.g., Python or Excel... to retrieve and analyze data from internal databases. API Basics: Familiarity with how APIs work (e.g., using Postman to check...
contact methods (e.g. email, chat) for accuracy and adherence to established quality standards. This position assists in the... and email Meet departmental productivity requirements (e.g. number of calls monitored per month, number of emails evaluated...
contact methods (e.g. email, chat) for accuracy and adherence to established quality standards. This position assists in the... and email Meet departmental productivity requirements (e.g. number of calls monitored per month, number of emails evaluated...