per hour established by MCS (which may vary from time to time), maintaining financial accuracy and processing claims...
processes and service guidelines. Documents the service provided to guarantee the continuity of the services offered by the MCS...
Call Center Team Leader Regular Non-Exempt General Description: Responsible for providing call assistance and monitoring for the Customer Retention Unit, as well as supporting other company lines of business based on operational needs. ...
Tecnico(a) de Alcance Comunitario GENERAL DESCRIPTION: The Community Outreach Technician provides administrative support within the case management process for addressing the non-clinical needs of policyholders referred to the unit's pr...
Representante de Servicio I - CS Fajardo Regular Non-Exempt GENERAL DESCRIPTION: The Customer Service Representative I – SC is responsible for assisting customers and prospects with information about the company's products and servi...
and sends collection letters for Commercial, MCS Personal, COBRA, Government, and Classicare. Analyzes accounts with credit...
Customer Service Representative - CR Regular Non-Exempt GENERAL DESCRIPTION: Responsible for resolving service cases received from various sources, including email, voicemail, fax, and internal referrals, that are processed according to...
Customer Service Representative I - SC Caguas Regular Non-Exempt General Description: The Customer Service Representative I SC is responsible for assisting customers and prospects with information about the company's products and servic...
Customer Service Representative I - SC Regular Non-Exempt General Description: The Customer Service Representative I SC is responsible for assisting customers and prospects with information about the company's products and services. Th...
processes and service guidelines. Documents the service provided to guarantee the continuity of the services offered by the MCS...