Disenador(a) de Tablero Regular Exempt GENERAL DESCRIPTION: The Dashboard Designer transforms complex data into clear, actionable insights. This position supports analytics and business teams by turning user needs into intuitive das...
Representante de Servicio al Cliente - CR Regular Non-Exempt GENERAL DESCRIPTION: Responsible for resolving service cases received from various sources, including email, voicemail, fax, and internal referrals, that are processed acc...
Representante de Servicio I - CS Ponce Regular Non-Exempt GENERAL DESCRIPTION: The Customer Service Representative I – SC is responsible for assisting customers and prospects with information about the company's products and service...
Especialista en Monitoreo de Programas Clinicos Regular Exempt GENERAL DESCRIPTION: Responsible for the ongoing monitoring of all elements of the Special Needs Plan Care Coordination (SNP-CC) as needed to comply with regulatory requ...
Representante de Servicio I - CS Fajardo Regular Non-Exempt GENERAL DESCRIPTION: The Customer Service Representative I – SC is responsible for assisting customers and prospects with information about the company's products and servi...
Supervisor(a) del Centro de Llamadas de Manejo de Primas Regular Exempt GENERAL DESCRIPTION: The Premium Management Call Center Supervisor oversees the daily operations of the Call Center Unit, ensuring that all team activities comp...
Tecnico(a) de Alcance Comunitario GENERAL DESCRIPTION: The Community Outreach Technician provides administrative support within the case management process for addressing the non-clinical needs of policyholders referred to the unit's pr...
Representante de Servicio I - SC Regular Non-Exempt GENERAL DESCRIPTION: The Customer Service Representative I – SC is responsible for assisting customers and prospects with information about the company's products and services. The...
Lider de Grupo Regular Non-Exempt GENERAL DESCRIPTION: Supports daily unit operations by completing document intake, evaluation, classification, and distribution processes. Provides guidance to technicians, resolves escalated issues...
Especialista de Entidades Delegadas Regular Exempt GENERAL DESCRIPTION: Responsible for the monitoring of compliance with contractual Service Level Agreements (SLAs) of delegated entities, Centers for Medicare and Medicaid Services ...