financial needs in order to present alternatives. Finds integrated and alternative solutions while cross-selling bank products... and external). Receives bank visitors, provides information, and directs them to appropriate staff as necessary. Responds...
from our Contact Center in Minillas (Bayamon) or Oriental Center (San Juan) Puerto Rico. The Associate, Retail Channels (Call Center.... Promotes and provides information on the bank’s products, services, and channels. Identifies cross-selling opportunities...
accordance with Oriental’s High Risk Customer Matrix. Reviews include extensive “Know Your Customer†procedures and detailed... is required to ensure Oriental’s compliance with BSA and USA PATRIOT Act regulations and Oriental’s policies and procedures to mitigate...
the bank employees with desktop issues, both via the Help Desk and On-site visits. Identifies user’s hardware & software... troubleshooting and resolution, Microsoft Windows-based end-user computing environments & Telephony Services required. Oriental...
, Mortgage, Retail, Commercial & US Loans) to monitor risks and reduce the probability of default or loss outcomes. Aids bank... based in Oriental Center building, San Juan, Puerto Rico. Main Duties & Responsibilities: Ensure risk and controls...
that includes handling an array of transactional services as well as promoting bank products in accordance with established... checks, processing payments, transfers, sells manager/ officers checks following aligned with Bank’s policies and procedures...
-selling bank products such as loans, accounts, investment, mortgage, commercial, among others. Assists clients with questions... (internal and external). Receives bank visitors, provides information, and directs them to appropriate staff as necessary...
telemarketing (outbound) introduce specific consumer and business products that the bank offers. This position will be temporary (6... months) and working hybrid, based in Oriental Center building, San Juan, PR MAIN DUTIES & RESPONSIBILITIES: Sells...
a customer center behavior within the team based on the Bank’s service culture and protocols. Support branch objectives through... established by management. Encourage branch compliance with bank regulations, requirements, policies and procedures, including...
and is based in Oriental Center building, San Juan, PR. Main Duties & Responsibilities Achieve the Regulatory Compliance Unit... Compliance Director Monitor regulatory changes and advise bank units with regards to required changes to policies and procedures...