from our Contact Center in Minillas (Bayamon) or Oriental Center (San Juan) Puerto Rico. The Associate, Retail Channels (Call Center.... Promotes and provides information on the bank’s products, services, and channels. Identifies cross-selling opportunities...
within our compliance and regulatory standards. Promotes and provides information on the bank’s products, services, and channels... and service inquiries in existing bank systems and applications. Escalates and refers customer matters to next-level management...
center behavior within the team based on the Bank’s service culture and protocols. Support branch objectives through the... by management. Encourage branch compliance with bank regulations, requirements, policies and procedures, including but not limited...
. Position will be working hybrid and is based in Oriental Center, San Juan, PR. MAIN DUTIES & RESPONSIBILITIES: Analyze... in compliance with the Bank’s Commercial Credit Policy. Optimize chances for cross-selling by building partnerships across the bank...
for small commercial loans in compliance with the Bank’s Commercial Credit Policy. Optimize chances for cross-selling... by building partnerships across the bank to implement revenue generating opportunities while exceeding customer expectations...
with established authority levels/limits. Ensures branch compliance with bank regulations, requirements, and procedures;ensures staff... in Remote Channels and availability to adapt to operational needs. Oriental is an Equal Opportunity Employer (EEO Employer...
that includes handling an array of transactional services as well as promoting bank products in accordance with established... checks, processing payments, transfers, sells manager/ officers checks following aligned with Bank’s policies and procedures...
financial needs in order to present alternatives. Finds integrated and alternative solutions while cross-selling bank products... and external). Receives bank visitors, provides information, and directs them to appropriate staff as necessary. Responds...
(excluding mortgages), within the established time frames and in compliance with Oriental’s policies and applicable regulations.... Provides an excellent experience to customers who contact Oriental to present a claim or request a service. Position works...
the payment’s, on the day same day it is received, in OrientalBank’s internet payment system. Transcribes all of the..., while maintaining the quality standards. Oriental is an Equal Opportunity Employer (EEO Employer / Affirmative Action for Females...