and colleague access to systems used to run the comapny and support customers, with limited assistance from more senior engineers... Field of Study preferred. Other Education / Certifications: - Cisco Certified Network Professional (CCNP) Enterprise, CCNP...
applications like Gensys Engage, Amazon Connect, Cisco Webex Contact Center, Ring Central etc. Good Knowledge of Voice protocols... tools like Wireshark, etc. Familiar with Salesforce Service Cloud or similar CRM systems, KB systems, and Customer portals...
wherever IT matters. Join us! Responsibilities Provide 2nd level technical support for IT systems, infrastructure..., applications, and end-user environments. Troubleshoot, analyze, and resolve incidents related to Windows systems, servers...
, Plist, etc.) Experience with Python or Shell scripting a plus Multi-Vendor Exposure - Cisco Advanced Security Appliances..., Palo Alto Next-Generation Firewalls, Prisma Access, Cisco Firepower, Checkpoint Firewalls, Cisco Switches, and Intrusion...
. Join us! Responsibilities Provide 2nd level technical support for IT systems, infrastructure, applications, and end-user environments.... Troubleshoot, analyze, and resolve incidents related to Windows systems, servers, endpoints, networks, and business applications...
-on Senior Data Systems Engineer (Networking) to join Diamond Foundry's global IT team, serving as the senior-most network... such as Cisco (Meraki), CloudFlare, Atlassian, monitoring tools, Cloud networking (GCP, AWS), and on-prem infrastructure. Bilingual...